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Microsoft CEO Satya Nadella recently sat down for an interview where he discussed various topics, including the company’s vision and his day-to-day responsibilities. Nadella emphasized that Microsoft aims to empower others through its technology, whether it’s a student, small business, or large corporation. He mentioned that the company’s focus goes beyond software and also encompasses the physical workspace.
Nadella talked about the privilege of meeting a diverse set of individuals impacted by technology. He highlighted the importance of keeping all stakeholders, including customers, employees, partners, and shareholders, in mind simultaneously. Nadella admitted that this was a significant realization for him as a CEO, as he used to think about one constituent at a time.
When asked about advice from previous Microsoft CEOs, Nadella shared that Steve Ballmer advised him to be bold and right. He stressed the importance of taking risks and being able to see the world as it is, yet defy it. Nadella expressed his confidence in his successor, Satya Nadella, who he believes is taking Microsoft to new heights.
Regarding Microsoft’s approach to understanding customer needs, Nadella stated that they aim to meet unmet and unarticulated needs. He spoke about the importance of empathy and developing a deep understanding of the people being served. Nadella highlighted the company’s commitment to continuously learn, push conventional wisdom, and have a growth mindset.
Nadella also discussed Microsoft’s design language, emphasizing that they have become more conscious of the importance of aesthetics and beautiful device design. He believes that people relate to things as much as software and cited the Surface line as a significant contribution to this design sensibility within the company.
When asked about competition among Windows devices, Nadella explained that Microsoft’s goal is to innovate on behalf of the entire ecosystem, not just its own devices. While they make a small percentage of the overall Windows devices, their intention is to take risks and create new categories that the ecosystem as a whole can benefit from. Nadella used the example of the Surface line, which created the two-in-one category and required significant risk-taking on Microsoft’s part.
In conclusion, Nadella’s interview shed light on Microsoft’s focus on empowering others through technology, maintaining a balance between various stakeholders, and taking risks to drive innovation. With Nadella’s leadership, Microsoft continues to strive towards meeting unarticulated needs and developing a growth mindset.
